Privacy Policy

This Privacy Policy applies to information collected through the Service, including our website, user accounts, bet-analysis tools, subscription features, support communications, and related online services.

It does not govern the privacy practices of sportsbooks, payment processors, authentication providers, market-data providers, or other third parties that operate independently from us.

The Service is intended for adults who are at least 21 years old. It is not intended for children or minors.

A. Information You Provide

We may collect information you provide directly, including:

• Name or display name.
• Email address.
• Account login and authentication information.
• Information submitted when creating or managing an account.
• Bet-analysis inputs, such as sport, league, event, market, selected outcome, spread, total, sportsbook selection, custom odds, and odds format.
• Account preferences and saved analysis history.
• Subscription and billing status.
• Communications you send to us, including support requests, feedback, complaints, and legal requests.
• Any other information you voluntarily provide.

We do not ask users to provide sportsbook usernames, sportsbook passwords, Social Security numbers, government identification numbers, bank-account credentials, or wagering-account credentials.

B. Authentication Information

When you create an account using email and password, our authentication provider may process your email address, encrypted or hashed password information, authentication tokens, login timestamps, and account-security information.

When you use a third-party sign-in method such as Google, we may receive limited information authorized by you and the provider, such as your name, email address, profile image, and unique provider account identifier.

We do not receive your third-party account password.

C. Payment Information

If you purchase a subscription, payment information is processed by our third-party payment processor.

We may receive:

• Customer and subscription identifiers.
• Billing name and email.
• Subscription plan.
• Payment status.
• Renewal and cancellation status.
• Transaction date and amount.
• Limited payment-method details, such as card brand and last four digits.

We do not directly store complete payment-card numbers, card security codes, or full bank-account credentials.

D. Information Collected Automatically

When you use the Service, we and our service providers may automatically collect:

• IP address.
• Browser type and version.
• Device type and operating system.
• Device identifiers.
• Language and time-zone settings.
• Approximate location derived from IP address.
• Referring and exit pages.
• Pages, features, and buttons viewed or used.
• Dates and times of access.
• Login activity.
• Session duration.
• Error reports and diagnostic information.
• Security and fraud-detection information.
• Cookie and similar-technology identifiers.

We may also collect information about how users interact with analysis features, including which markets are analyzed, whether an analysis succeeds, and the resulting category. We may use aggregated or de-identified usage data to operate and improve the Service.

E. Information From Third Parties

We may receive information from:

• Authentication providers.
• Payment processors.
• Cloud-hosting and database providers.
• Market-data and sports-data providers.
• Analytics providers.
• Fraud-prevention and security providers.
• Customer-support providers.
• Publicly available sources.
• Business partners, where permitted by law.

We may use information to:

1. Provide, operate, maintain, and improve the Service.
2. Create and manage user accounts.
3. Authenticate users and protect account security.
4. Process requested bet analyses.
5. Display relevant games, markets, lines, and odds.
6. Calculate estimated fair value and related informational results.
7. Save analysis history and preferences.
8. Process subscriptions, payments, renewals, cancellations, and refunds.
9. Provide free analyses and enforce account usage limits.
10. Communicate about accounts, security, purchases, updates, and support.
11. Respond to questions, complaints, and requests.
12. Detect, investigate, and prevent fraud, abuse, unauthorized access, scraping, account sharing, or other prohibited activity.
13. Diagnose technical problems and monitor performance.
14. Conduct analytics and improve features, usability, and reliability.
15. Develop new products and services.
16. Enforce our Terms of Use and other agreements.
17. Comply with legal obligations and lawful requests.
18. Establish, exercise, or defend legal claims.
19. Protect the rights, safety, property, and integrity of users, the public, our company, and our partners.
20. Carry out any other purpose disclosed when information is collected or with your consent.

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

• Performance of a contract with you.
• Your consent.
• Our legitimate interests in operating, securing, and improving the Service.
• Compliance with legal obligations.
• Protection of legal rights and safety.

You may withdraw consent where processing is based on consent, but withdrawal does not affect prior lawful processing.

We may disclose information as described below.

A. Service Providers

We may provide information to vendors that help us operate the Service, including providers of:

• Cloud hosting.
• Databases.
• Authentication.
• Payment processing.
• Email delivery.
• Customer support.
• Analytics.
• Error monitoring.
• Cybersecurity.
• Fraud prevention.
• Sports and market data.
• Website infrastructure.

These providers may process information only as needed to perform services for us, subject to their agreements and applicable law.

B. Business Transactions

Information may be disclosed in connection with an actual or proposed:

• Merger.
• Acquisition.
• Financing.
• Reorganization.
• Sale of assets.
• Bankruptcy.
• Change of control.
• Transfer of all or part of our business.

C. Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law, regulation, subpoena, court order, or legal process.
• Respond to lawful government requests.
• Enforce our agreements.
• Investigate fraud, abuse, security incidents, or unlawful activity.
• Protect rights, safety, property, users, or the public.
• Establish, exercise, or defend legal claims.

D. With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

E. Aggregated or De-Identified Information

We may use and disclose information that has been aggregated or de-identified so that it cannot reasonably be linked to you. We will not attempt to re-identify properly de-identified information except as permitted by law.

We do not currently sell personal information for money.

We do not currently share personal information for cross-context behavioral advertising as those terms may be defined under applicable privacy laws.

We may disclose information to service providers that process it on our behalf for operational purposes. Such disclosures are not intended to constitute a sale of personal information.

If our practices change, we will update this Privacy Policy and provide any legally required choices.

We and our providers may use cookies, local storage, pixels, software development kits, and similar technologies to:

• Keep users signed in.
• Remember settings and preferences.
• Maintain security.
• Prevent fraud.
• Operate website functionality.
• Understand usage.
• Measure performance.
• Diagnose errors.

Some cookies are required for the Service to function.

Your browser may allow you to block or delete cookies. Blocking required cookies may prevent account login or other features from working correctly.

Where required, we will request consent before using nonessential cookies.

Some browsers provide "Do Not Track" signals. Because there is no single universally accepted response standard, the Service may not respond to all Do Not Track signals.

Where legally required and technically supported, we will process recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.

Because we do not currently sell or share personal information for targeted advertising, an opt-out signal may not change our present practices.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing and securing the Service.
• Maintaining user accounts.
• Processing subscriptions.
• Preserving transaction records.
• Complying with legal, accounting, and tax requirements.
• Resolving disputes.
• Enforcing agreements.
• Preventing fraud and abuse.

Retention periods vary based on the type of information, the relationship with the user, legal requirements, security needs, and operational necessity.

When information is no longer reasonably necessary, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

Deletion of an account may not immediately remove information from backups, security logs, fraud-prevention records, or records that must be retained by law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These may include:

• Access controls.
• Authentication protections.
• Encryption in transit.
• Secure cloud infrastructure.
• Limited employee and contractor access.
• Logging and monitoring.
• Row-level database security.
• Secret-management controls.
• Fraud and abuse prevention.
• Incident-response procedures.

No method of transmission or storage is completely secure. We cannot guarantee that unauthorized parties will never defeat our safeguards.

You are responsible for protecting your account credentials, using a strong and unique password, maintaining control of your devices, and notifying us promptly of suspected unauthorized access.

You may be able to:

• Access and update certain account information.
• Correct inaccurate profile information.
• Delete your account.
• Manage email preferences.
• Cancel a subscription.
• Request information about our privacy practices.
• Exercise applicable state privacy rights.

Transactional, billing, legal, security, and account messages may continue when necessary even if you opt out of marketing communications.

Depending on your state of residence and whether applicable legal thresholds are met, you may have rights to:

• Confirm whether we process your personal information.
• Access personal information.
• Correct inaccuracies.
• Delete personal information.
• Obtain a portable copy.
• Opt out of the sale of personal information.
• Opt out of targeted advertising.
• Opt out of certain profiling.
• Limit certain uses of sensitive personal information.
• Appeal the denial of a privacy request.
• Receive equal service without unlawful discrimination for exercising privacy rights.

To submit a request, contact: [PRIVACY EMAIL]

Include sufficient information for us to identify your account and understand the request. We may need to verify your identity before completing the request.

You may use an authorized agent where permitted. We may require proof of authorization and verification of your identity.

If we deny a request, you may appeal by emailing [PRIVACY EMAIL] with the subject line "Privacy Appeal."

We will not unlawfully discriminate against you for exercising applicable privacy rights.

California residents may have rights under the California Consumer Privacy Act.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers.
• Customer-record information.
• Commercial and subscription information.
• Internet or electronic-network activity.
• Approximate geolocation information.
• Account-login information.
• Inferences based on Service activity.
• Communications and support information.

We collect these categories from users, devices, service providers, authentication providers, payment processors, and operational partners.

We use them for the business and commercial purposes described in Section 3.

We may disclose them to the categories of recipients described in Section 5.

We do not knowingly sell personal information of consumers under 16.

We do not currently use or disclose sensitive personal information for purposes that require a right to limit under California law.

The Service is not directed to anyone under 21 years old.

You may not create an account or use the Service if you are under 21.

We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it.

Parents or guardians who believe a child provided information may contact [PRIVACY EMAIL].

The Service is operated from the United States.

If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States and other locations where our providers operate.

Data-protection laws in those locations may differ from those in your jurisdiction.

The Service is not offered in a jurisdiction where its use would violate applicable law.

The Service may contain links to or integrations with third-party services.

We do not control and are not responsible for their privacy, security, content, availability, or practices.

Your interaction with a third party is governed by that party's terms and privacy policy.

We may update this Privacy Policy periodically.

When we make changes, we will revise the Effective Date. We may also provide additional notice when required, such as through the Service or by email.

Material changes will apply prospectively unless otherwise permitted by law.

Your continued use after an updated policy becomes effective constitutes acknowledgment of the revised policy, but we will obtain consent when legally required.

Questions, requests, or complaints concerning privacy may be sent to:

GoodBetIQ and its partners
[MAILING ADDRESS]
Email: [PRIVACY EMAIL]
Website: GoodBetIQ.com